The product uses gypsum/polyethylene/plastic/environment-friendly pigment with stable properties. Under normal circumstances, there will be no discoloration.
Because it's a brand new product that uses pigment coloring and is shipped sealed in small boxes. So there will be a slight smell. Thanks for your understanding. After washing and ventilating with warm water, the smell will disappear in a short time.
Due to the particularity of the goods, they may be damaged in transit. If you receive damaged goods, please contact us and we guarantee the replacement.
We also have other kinds of aquarium decoration products for sale.Like artificial water plants of various colors and sizes,Artificial stone rockery and artificial driftwood.
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Frequently Asked Questions
🐾 How long does shipping take?
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
🐾 Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
🐾 How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
🐾 How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
